Time to Get Socially Serious
According to Facebook statistics there are over 500 million users on Facebook at present! To break it down here is a small bulleted list of findings directly from Facebook itself: More than 500 million active users 50% of our active users log on to Facebook in any...
The Power of Social Media and Reputation Management
Recently someone "tweeted" about bed bugs in a large establishment in a big city. That establishment was taking part in one of the biggest events in the city - a Film Festival due to start this week. Many people would have seen that tweet and we know that bad news...
How do you handle online complaints?
Do you even care if a client posts a complaint saying they are not happy with your product or service?