Tawnya Sutherland

TOPIC: Acing Your First Impression: The Ultimate Guide to Discovery Calls SPEAKER: Tina Goyzueta WHAT YOU'LL LEARN: Master the art of discovery calls with Tina Goyzueta's expert strategies for making a strong first impression and securing new clients. In this session, you’ll discover: Preparation Essentials: Researching clients and craftingtailored questionsBuilding Rapport: Techniques for establishing trust and connectionShowcasing Expertise: Presenting your skills and past successes effectivelyUnderstanding Client Needs: Asking the right questions and tailoring your pitchClosing the Call: Summarizing key points, addressing objections, and securing the next stepsJoin Tina to transform your discovery calls into powerful opportunities forbuilding client relationships and driving success. SPEAKER BIO: With 3.5 years of experience as a virtual assistant, Tina Goyzueta specializes in streamlining social media management, enhancing client communication, and optimizing project workflows. Log in to the event here Not registered? Get your ticket here: https://VAvirtuosos.com

TOPIC: Social Media Magic: Building a Funnel to Attract Loyal Clients SPEAKER: Andrea Jones WHAT YOU'LL LEARN:Curious about how to turn strangers into loyal clients? Join us for a masterclass on crafting a successful social media sales funnel for your products or services. In this session, you’ll learn: Common Mistakes: The three costly errors toavoid with social media sales funnelsEssential Elements: What you need in place for your funnel to be effectiveGetting Started: The easiest way to launch your sales funnelReal-World Examples: Practical examples for both product and service-based businessesAutomation Insights: Which parts of your funnel can be automatedMeasuring Success: Key metrics to track at each phase of the funnelGain actionable insights to optimize your sales funnel and convert social media interactions into valuable client relationships. Don’t miss thisopportunity to refine your approach and drive success! SPEAKER BIO: Meet Andréa Jones, the social media strategist who helps you find the sweet spot between #Hustle and #SoftLife. With over a decade of experience, Andréa has guided over 4,000 students through her Savvy Social School, making social media fun and effective—no burnout required. Log in to the event here https://vanetworking.com/members/login Not registered? Get your ticket here: https://VAvirtuosos.com

TOPIC: Mastering Client Communication: Strategies and Tools for Virtual Assistants SPEAKER: Angela Y. Leon WHAT YOU'LL LEARN: Enhance your client interactions with key strategies and tools designed for Virtual Assistants. Join Angela Y. Leon to learn how to streamline communication and boost your effectiveness. In this session, you’ll discover: Effective Communication Strategies - Understanding client needs and setting clear channels Client Intake Kits - Benefits and key components for customization Offboarding Documents - Essential elements for a smooth offboarding process Task Management Software - Best tools and practices for task management CRM Systems and CamCard App - Managing client relationships and efficient contact management Best Practices - Building rapport and effective communication techniques Gain practical insights to improve your client communication and enhance your virtual assistance services. Don’t miss out on these valuable tips! SPEAKER BIO: Angela Y. Leon is a Program Manager and Technology Implementation Specialist. She excels in driving operational efficiency and technological innovation for small businesses and nonprofits. Log in to the event here https://vanetworking.com/members/login Not registered? Get your ticket here: https://VAvirtuosos.com

TOPIC: Agency Success Blueprint: Leveraging Virtual Teams for Growth and Freedom SPEAKER: Tammy Durden WHAT YOU'LL LEARN: Discover how to build a thriving agency that operates smoothly with the help of virtual team members. This session will guide you through creating an agency model that allows you to gain freedom and step back from daily client work. In this presentation, you’ll learn: When to Transition to an Agency Model: Assess if it's the right time for your business.Finding the Right Virtual Team Members: Where to locate and how to choose top talent.Effective Interviewing and Onboarding: Tips for bringing virtual team members on board smoothly.Managing Your Team: Strategies for overseeing a remoteteam without being tied to the business all day.Join us to learn how to leverage virtual team members to build a successful, hands-off agency and focus on what you enjoy most! SPEAKER BIO: Tammy is aBusiness Coach helping women online service providers grow a business to fit their lifestyle not squeeze a life around their business. Log into the event here Not registered? Get yourticket here: https://VAvirtuosos.com

TOPIC: Level Up Your Services: Aligning Your Offerings with Your Skills SPEAKER: Ellen Ward WHAT YOU'LL LEARN: Are you struggling to connect with your ideal clients? It might be time to realign your services with the skills you've developed. Ellen Ward will guide you through the process of evaluating your current offerings and determining how to enhance your business. In this session, you’ll explore: Service Alignment: Identify if you've outgrown your current services and align them with your skills.Upgrading Offerings: Learn how to upgrade your services to reflect the value you provide.Maximizing Income: Strategies to redirect your efforts towards increasingyour income and refining your niche.Join Ellen to discover how to effectively level up your business by aligning your services with yourevolving skills. SPEAKER BIO: As a corporate Executive Assistant, Ellen Ward was privileged to coordinate and facilitate strategic planning meetings and projects opening the door to become an Online Business Manager. Log in to the event here Not registered? Get your ticket here: https://VAvirtuosos.com

TOPIC: Creating and Implementing Standard Operating Procedures to Boost Your VA Business SPEAKER: Lisa Millar WHAT YOU'LL LEARN: Discover how to elevate your Virtual Assistant business with Standard Operating Procedures (SOPs). Lisa Millar willteach you how to master efficiency and drive growth through effective SOPs.In this session, you’ll explore: Understanding SOPs: What SOPs are and their role in business growth.Core SOPs for VAs: Essential procedures every VAbusiness needs.Developing Effective SOPs: Steps to create and refine your procedures.Implementation and Maintenance: How to put SOPs into action and keep them updated.Technology and Tools: The best tools to support your SOPs.Join Lisa to learn how documenting your processes can streamline your operations and set your business up for long-term success. SPEAKER BIO: A Canadian entrepreneur, with over 20 years of experience supporting small businesses, an MBA degree, and a mission to help people fulfill their entrepreneurial dreams. Log in to the event here Not registered? Get your ticket here: https://VAvirtuosos.com

TOPIC: Optimizing Your LinkedIn Profile to Attract Your Ideal Audience SPEAKER: Rosemary O'Shaughnessy WHATYOU'LL LEARN: Your LinkedIn profile is your digital business card, personal brand, and often the first impression you make on potential clients or partners. Many Virtual Assistants and Freelancers underestimate the value of optimizing their LinkedIn profiles to attract their ideal audience. However, in today's business world, where online connections are as valuable as physical ones, having an optimized profile is a necessity. In this session, you will learn how to: Enhance YourPersonal Brand: Discover how to present your unique strengths andexpertise.Connect with Your Target Audience: Learn strategies to tailor your profile to resonate with your ideal clients.Maximize Visibility: Implement tips to increase your profile's reach and engagement on LinkedIn.If you're ready to showcase your full LinkedIn presence and attract more opportunities, join Rosemary O'Shaughnessy as she guides you through creating a profile that stands out and sets you apart in your field. SPEAKER BIO: Rosemary O'Shaughnessy is from Ireland and is a LinkedIn Certified Marketing Insider and one of the Top 14 LinkedIn Experts in Dublin for 2023 by Influence Digest. Her mission has always been about making your LinkedIn presence work for you rather than against you. Log in to the event here Not registered? Get your ticket here: https://VAvirtuosos.com

TOPIC: 7 Surefire Ways to Retain Loyal Clients SPEAKER: Amber Louise WHAT YOU'LL LEARN:In this session, Amber Louise will equip you with essential strategies to boost client retention and satisfaction. You’ll learn how to: Personalize Communication: Strengthen client connections.Use Digital Tools: Enhance interactions and efficiency.Foster Team Spirit: Encourage loyalty through collaboration.Engage on Social Media: Deepen client relationships online.Network Strategically: Build connections that support client retention.Join Amber to discover practical tips that will help you keep your clients coming back and elevateyour VA business. SPEAKER BIO: Amber Louise, digital business consultant, empowering Virtual Assistants with proven strategies to enhance client relationships and business growth. Log in to the event here Not registered? Get your ticket here: https://VAvirtuosos.com

TOPIC: The Decisive VA: Strategies for Becoming Indispensable SPEAKER: Cathy Baillargeon WHAT YOU'LL LEARN: Discover how decisiveness can elevate your role as a Virtual Assistant and make you an indispensable asset to your clients. Cathy Baillargeon will guide you through key strategies to enhance your decision-making skills. In this session, you’ll explore: The Power of Decisiveness: Why being decisive helps you stand out and succeed as a VA.Understanding Client Needs: How to identify client priorities and act accordingly.Decision-Making Tools: Practical tools to aid in quick and confident decision-making.Balancing Initiative and Discretion: Guidelines for knowing when to make decisions on behalf of your clients.Join Cathy to learn how mastering decisiveness can transform your VA role and make you an invaluable partner to your clients. SPEAKER BIO: Cathy Baillargeon is “Chief Cathy Officer” of Virtual Cathy, a VA agency that provides administrative support to small businessesand nonprofits, and Virtual Cathy Academy, which offers resources to VAs. Log in to the event here Not registered? Get your ticket here: https://VAvirtuosos.com

TOPIC: Power Networking: Securing High-Level Clients in Person SPEAKER: Sue Harrawood WHAT YOU'LL LEARN: Are you ready to connect with high-net-worth clients who prefer face-to-face interactions? Discover the secrets to building relationships with CEOs, CFOs, and other top executives who thrive on in-person networking. In this session, Sue Harrawood, President of Peace of Mind Virtual Assistance, will share her 20 years of experience in high-level networking. You’ll learn: Engaging High-Value Clients: Strategies to attract and connect with influential clients whoare not active on social media.In-Person Networking Techniques: Effective methods for making meaningful connections at liveevents.Sue’s Proven Tips: Insights and practicesthat have helped Sue succeed in building a robust network of top-tier clients.Join Sue to uncover how in-person networking can elevate your client acquisition efforts and help you build lasting, valuable relationships. SPEAKER BIO: Sue Harrawood is the President of Peace of Mind Virtual Assistance, a professional service firm delivering Virtual Executive Administration, Project Management, Operations Management and Consulting services to professional service firms. Log in to the event here Not registered? Get your ticket here: https://VAvirtuosos.com

TOPIC: The Roller Coaster VA Journey - Preparing Yourself and Your Business for the Ride! SPEAKER: Gwen Backhouse WHAT YOU'LL LEARN: Running a Virtual Assistant business can be an exhilarating ride, filled with ups and downs. Join Gwen Backhouse as she explores how to prepare yourself and your business for this dynamic journey. In this talk, Gwen will cover: Preparing for the Ride: Strategies to get ready for the highs and lows of managing a VA business.Avoiding Pitfalls: Common challenges and how to steer clear of them.Top Tips and Tools: Essential resources and advice to help you navigate the journey successfully.Get ready to embrace the roller coaster of the VA world with confidence and resilience, armed with practical insights and resources from Gwen. SPEAKER BIO: Owner of the Society of Virtual Assistants in the UK, North East VA Conference and Curlew Secretarial Solutions. Log in to the event here Not registered? Get your ticket here: https://VAvirtuosos.com

TOPIC: Finding Gold: Where to Discover YourNext Client SPEAKER: Tawnya Sutherland WHAT YOU'LL LEARN: Are you struggling to find new clients and grow your business? Join us for an insightful talk where we'll explore the best strategies and locations to uncover potential clients who are ready to work with you. This session is designed to provide you with actionable insights and practical tips on where to look and how to attract your ideal clients. In this session, you'll learn: Proven strategies for identifying and accessing client-rich environments.Innovative approaches to networking and building connections in the right places.Effective online platforms and tools that can help you reach a wider audience.Industry-specific hotspots where your ideal clients are waiting.Creative methods for making your services irresistible to potential clients.Whether you're just startingout or looking to expand your client base, this talk will equip you with the knowledge and confidence to find and engage with clients effectively. Don't miss the opportunity to learn from experts and transform your client acquisition strategy! SPEAKER BIO: Tawnya Sutherland is a pioneering force in the virtual assistance industry, having founded Virtual Assistant Networking Association (VANA) at VAnetworking.com to support and empower VAs since 2003. As a visionary entrepreneur and expert in leveraging digital tools, Tawnya is dedicated to helping virtual assistants enhance their skills and grow their businesses. Log in to the event here Not registered? Get your ticket here: https://VAvirtuosos.com

TOPIC: Foundations of Lifestyle Freedom While Booking Upwith Clients SPEAKER: Angela Wills WHAT YOU'LL LEARN: Achieving a full client roster is a dream for many, but it shouldn’t come at the cost of your personal freedom and well-being. Angela Wills will share her journey from client burnout to sustainable success andteach you how to do the same. In this session, you’ll explore: Managing Client Workload: Techniques to maintain a busy client schedule without burning out.Maintaining Lifestyle Freedom: Strategies for balancing professional success with personal freedom.Preventing Burnout: Practical tips to avoid client-related stress and fatigue.Join Angela to learn how to build a thriving business while preserving yourlifestyle and avoiding the pitfalls of burnout. SPEAKER BIO: Angela Wills is the owner of Living Lifestyle Freedom where she teaches service providers to put life first, then business, so your business actually allows the dream life you started it for. Log in to the event here Not registered? Get your ticket here: https://VAvirtuosos.com

TOPIC: How to Win Over &amp: Wow Your Clients SPEAKER: Claudine Maricar Chicote WHAT YOU'LL LEARN: Elevate your client relationships from ordinary to extraordinary withproven strategies from Claudine Maricar Chicote. This session will teach you how to exceed expectations, build lasting loyalty, and drive business growth through exceptional virtual assistance. In this session, you’ll explore: Exceeding Expectations: Techniques to consistently surpass client expectations.Building Loyalty: Strategies for cultivating long-term clientloyalty.Driving Growth: Tools and insights to boost business growth through enhanced client experiences.Join Claudine to discover practical approaches that will help you stand out in a competitive market and transform your client relationships. SPEAKER BIO: Claudine Maricar Chicote is a dynamic Creative Virtual Assistant based in the Philippines. With a passion for driving growth and success,she specializes in empowering entrepreneurs, podcast hosts, and speakersto reach their full potential. Through innovative support and strategic digital marketing, Claudine is dedicated to helping clients thrive in today's competitive landscape. Log in to the event here Not registered? Get your ticket here: https://VAvirtuosos.com

TOPIC: Build Your Own VA Service SPEAKER: Molly Denham WHAT YOU'LL LEARN: Join Molly Denham as she shares her journey from a solo Virtual Assistant to building VEXA Services, a thriving virtual EA agency. Learn the essential steps to establish and grow your own VA business, whether as a solo operator or a full agency. In this session, you’ll explore: Business Basics: How to register a company and create a brand,name, and logo.Crafting Your Message: Developing a value proposition and ideal client profile.Building Your Presence: Creating a website and promoting your brand effectively.Operational Essentials: Setting up templates and leveraging technology.Client Acquisition: Strategies for securing your first client and expanding your business.Join Molly to gain insights and practical tips on building a strong foundation for your VA business and taking it to the next level. SPEAKERBIO: Molly has over 30 years of administrative experience. With 22 years in the military as an admin specialist and now 11 years as a VA, she has seen it all. Log in to the event here Not registered? Get your ticket here: https://VAvirtuosos.com

TOPIC: Turn Your Website into a Client Magnet SPEAKER: Melissa Irvin WHAT YOU'LL LEARN: Transform your website into a powerful tool for attracting and converting clients with insights from Melissa Irvin. In this session, you’ll learn how to: Build a Client-Focused Website: Understand the critical role your site plays in client acquisition.Choose the Right Platform: Find the best platform tailored to your business needs.Design Effectively: Create a user-friendly and engaging layout.Drive Targeted Traffic: Implement strategies to attract the right audience.Master SEO Basics: Optimize your site for visibility and client reach.Melissa will share practical tips and real-world examples to help you create a website that truly drives business growth. Don’t miss this opportunity to elevate your online presence! SPEAKER BIO: Owner of BluBox Digital Agency since 2020, Melissa helps small business owners plan, do and improve their online marketing. Log in to the event here Not registered? Get your ticket here: https://VAvirtuosos.com

Dive into success with our FREE monthly training webinars at VAnetworking.com, tailored specifically for Virtual Assistants eager to growtheir skills and business. TOPIC: TBA SPEAKER: TBA What You'll Learn: TBA JOIN US LIVE HERE: https://us02web.zoom.us/j/88310951323 Can’t Make It LIVE? We get it; life is as unpredictable as the latest TikTok trend. If you can't join us live, we've still got your back. By joining our VANA Community, you’ll get access to the replay, slide deck notes, plus a treasure trove of VA resources that’ll make you wonder how you ever freelanced without us. All for under $9/month! It’s just another perk of being part of our awesome community. Join our VANA Community today!

Dive into success with our FREE monthly training webinars at VAnetworking.com, tailored specifically for Virtual Assistants eager to growtheir skills and business. TOPIC: Operating a Successful Virtual Assistant Business SPEAKER: Tawnya Sutherland is a pioneering force in the virtual assistance industry, having founded Virtual Assistant Networking Association (VANA) to support and empower VAs since 2003. What You'll Learn: Operating a Virtual Assistant (VA) business offers increased autonomy, flexibility, and control over your income—but it also comes with its own set of challenges. Whether you’re curious about becoming your own boss or want a deeper understanding of the realities of running a VA business, this session is for you. Drawing on 20 years of experience, Tawnya answers the most frequently asked questions about becoming a successful VA.Who is a VA? Understandthe role and identity of a Virtual Assistant.What services can a VA offer? Discover the wide range of services VAs can provide.Where do VAs find clients? Learn the best strategies for client acquisition.When do VAs get paid? Get clear on payment structures and timelines.Why do VAs need a marketing plan? Explore the importance of marketing for growth.How do VAs grow their business? Uncover the key steps to scaling a successful VA business.Join Tawnya as she shares her expertise and answers your most pressing questions about building a thriving VA career. JOIN US LIVE HERE: https://us02web.zoom.us/j/88310951323 Can’t Make It LIVE? We get it; life is as unpredictable as the latest TikTok trend. If you can't join us live, we've still got your back. By joining our VANA Community, you’ll get access to the replay, slide deck notes, plus a treasure trove of VA resources that’ll make you wonder how you ever freelanced without us. All for under $9/month! It’s just another perk of being part of our awesome community. Join our VANA Community today!

Ready to Elevate Your Business? Join Our Monthly Group Coaching! Are you a Service Provider new to the scene, wondering, "What’s next?" Or maybe you’ve got an online business but feel stuck, unable to break through to the next level? Our monthly Group Coaching sessions are designed just for you! Why Attend? Expert Guidance: Benefit from the wisdom of Tawnya Sutherland, a seasoned pro with 20 years in the virtual assistant industry. Her insights can help you refine your strategy, shift your mindset, and transform those clicks into clients.Collaborative Environment: Bring your questions, challenges, and ideas to the table. In just one hour, you’ll gain actionable advice and innovative solutionsto propel your business forward.Focused Growth: Whether you’re looking to streamline your approach or overcome specific hurdles, our sessions are tailored to clear the clutter and drive results.How to Join: Current Members: Log into your Member Dashboard for the Zoom link. Not a Member Yet? Don’t miss out—JOIN US NOW at GetClientsClub.com and start your journey towards business success.Transform your entrepreneurial dreams into realitywith our Group Coaching. We can’t wait to see you there!

Get Clients Club Core Training Series What you'lllearn today: The 5 Part Sales ProcessSuccess Needs PreparationThe 5 Part Sales ProcessDiscovery TimeSellYour SolutionClose the DealDeal with ObjectionsFollow Up FinaleGet ready to become a client magnet because this series is where you’ll learn how to find clients, keep clients,and have those clients send you steady streams of referrals for years to come! If you want the answer to the famous question of: “How do I find clients?” This ongoing series will give you the answers you've been searching for. You'll be provided with successful client-attracting strategies that you can implement How to Join: Current Members: Log into your Member Dashboard for the Zoom link. Not a Member Yet? Don’t miss out—JOIN US NOW at GetClientsClub.com andstart your journey towards business success.

Ready to Elevate Your Business? Join Our Monthly Group Coaching! Are you a Service Provider new to the scene, wondering, "What’s next?" Or maybe you’ve got an online business but feel stuck, unable to break through to the next level? Our monthly Group Coaching sessions are designed just for you! Why Attend? Expert Guidance: Benefit from the wisdom of Tawnya Sutherland, a seasoned pro with 20 years in the virtual assistant industry. Her insights can help you refine your strategy, shift your mindset, and transform those clicks into clients.Collaborative Environment: Bring your questions, challenges, and ideas to the table. In just one hour, you’ll gain actionable advice and innovative solutionsto propel your business forward.Focused Growth: Whether you’re looking to streamline your approach or overcome specific hurdles, our sessions are tailored to clear the clutter and drive results.How to Join: Current Members: Log into your Member Dashboard for the Zoom link. Not a Member Yet? Don’t miss out—JOIN US NOW at GetClientsClub.com and start your journey towards business success.Transform your entrepreneurial dreams into realitywith our Group Coaching. We can’t wait to see you there!

Speaker Orientation for VAVS

Ready to Elevate Your Business? Join Our Monthly Group Coaching! Are you a Service Provider new to the scene, wondering, "What’s next?" Or maybe you’ve got an online business but feel stuck, unable to break through to the next level? Our monthly Group Coaching sessions are designed just for you! Why Attend? Expert Guidance: Benefit from the wisdom of Tawnya Sutherland, a seasoned pro with 20 years in the virtual assistant industry. Her insights can help you refine your strategy, shift your mindset, and transform those clicks into clients.Collaborative Environment: Bring your questions, challenges, and ideas to the table. In just one hour, you’ll gain actionable advice and innovative solutionsto propel your business forward.Focused Growth: Whether you’re looking to streamline your approach or overcome specific hurdles, our sessions are tailored to clear the clutter and drive results.How to Join: Current Members: Log into your Member Dashboard for the Zoom link. Not a Member Yet? Don’t miss out—JOIN US NOW at GetClientsClub.com and start your journey towards business success.Transform your entrepreneurial dreams into realitywith our Group Coaching. We can’t wait to see you there!

Speaker Orientation for VAVS

This is the third and final bonus VIP coaching call for our AIVAmastery.com members.